Privacy Policy

Last updated: September 11, 2026

Introduction

Gallina Fine Foods ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information about you when you visit our website or make a purchase from us.

Information We Collect

We collect information you provide directly to us, such as when you create an account, place an order, or contact us for support. This may include:

Name, email address, and password
Billing and shipping address
Payment information (processed securely and not stored by us)
Phone number
Order history and preferences

We also automatically collect certain information when you visit our site, including your IP address, browser type, referring URLs, and pages viewed.

How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Communicate with you about your orders and account
Send marketing and promotional communications (with your consent)
Improve our website and product offerings
Comply with legal obligations

Sharing Your Information

We do not sell your personal information. We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business (e.g., payment processors, shipping carriers, and email service providers). These parties are obligated to keep your information confidential.

AI-Assisted Chat (Shopify Inbox)

We use Shopify to power AI-assisted chat on our online store. When you interact with our chat feature, Shopify processes your data, including chat communications, to generate responses. Shopify may also use this data to improve the quality of the Inbox AI agent over time. By using our chat feature, you acknowledge that your communications may be processed by Shopify for these purposes. For more information, please review Shopify's Privacy Policy.

Cookies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

Your Rights

Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or delete your information. To exercise these rights, please contact us at the information below.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Gallina Fine Foods
Email: info@gallinafinefoods.com
Website: gallinafinefoods.com